Once you complete your purchase, your Babylon license should be sent to you within 1-2 business days.


Please check the following:

  • Check your junk/spam folder. It might be that our email has been moved away by your service provider. If that is the case, please make sure to white-list our domain so it will not happen again.
  • Please check the order confirmation that appeared on your screen, it might be that there was a typo in your email address.


If both options fail - please contact our support team ASAP and provide any details you entered while making your purchase, to allow them to assist you swiftly.


We hope that your future experience will be hassle free.