Babylon Store

Here you will find the most common questions in regards to our online store and the purchase funnel.

Why do I need to upgrade?
Did you get a message that you need to upgrade your Babylon and you are not sure why? If you have an active Monthly or Annual license for Babylon, it si...
Tue, 20 Aug, 2019 at 10:15 AM
I wish to stop my subscription
We are sorry to hear that. If you encountered any technical issue that led you to this decision, we will appreciate it if you will allow us to try corre...
Tue, 24 Dec, 2019 at 9:58 AM
I have a double order
If you placed the same order more than once, or purchased an extra license by mistake, please contact our support and request a refund. We will make sure to...
Wed, 6 Nov, 2019 at 11:48 AM
How do I enter my phone number during purchasing?
On the purchase Process, after checking out, you get a screen for entering "Customer Information". The part of entering the phone number shows...
Thu, 5 Dec, 2019 at 11:38 AM
What is the difference between Pro and Premium?
When you get the Premium package you will also get: The world's leading English Dictionaries - Oxford and Merriam Webster, covering both British and A...
Tue, 24 May, 2022 at 5:10 PM