Babylon Store

Here you will find the most common questions in regards to our online store and the purchase funnel.

What credit cards do you accept?
Babylon Software supports a large number of credit cards. Cards supported include Visa, MasterCard, American Express, Discover, JCB, Diner's Club ...
Sun, 18 Aug, 2019 at 6:49 AM
What currencies are supported by your store?
The Babylon Software store currently supports 8 currencies: US Dollars (USD). Euro (EUR). New Israeli Shekel (ILS/NIS). British Pound (GBP). Japanes...
Sun, 1 Mar, 2020 at 12:11 PM
Do you offer any discounts?
Sure! As with any company / product - Babylon Software offers discounts that are tailored for the customer from time to time. Discounts can be for a spe...
Sun, 18 Aug, 2019 at 7:32 AM
Is the renewal automatic?
Monthly recurring plan: Our monthly subscription is billed on a monthly basis. If you purchased a monthly subscription, Babylon will charge you the ...
Sun, 18 Aug, 2019 at 2:24 PM
I don’t like posting my credit card online
We understand your concern with posting your details online. You can rest assured that our site and online store are secure. With that said, if you are ...
Sun, 18 Aug, 2019 at 6:50 AM
Why did my transaction fail?
We apologize for the inconvenience. Please take the following steps before attempting to purchase again: Verify that all the details you entered are c...
Tue, 20 Aug, 2019 at 10:21 AM
How can I renew my annual license?
We are happy to hear that you like our product and would like to continue working with our software for another year! When renewing your 12-month subscript...
Sun, 21 Jun, 2020 at 3:11 PM
What is your refund policy?
Unless stated differently, Babylon Software maintains a 30-day money back guarantee refund policy for its software products.  The refund policy covers b...
Wed, 23 Sep, 2020 at 9:55 AM
What can I do if I lost my order confirmation?
We are sorry to hear that you lost your order confirmation email.   Please open a ticket with our support team, providing any information which you might ...
Wed, 8 Jun, 2022 at 12:21 PM
I never received my license!
Once you complete your purchase, your Babylon license should be sent to you within 1-2 business days. Please check the following: Check your junk/spam...
Sun, 6 Dec, 2020 at 12:34 PM